Frequently Asked

Questions

We keep our group sizes low so you have the freedom to move around and get involved with your surroundings, as well as more personal attention from our local guides. This intimate size ensures that your group will not crowd your experience. You can expect up to 15 travelers on a trip but the average is 10. Check individual trip pages for maximum group sizes.

We always recommend packing as light as possible however the specific requirements for your tour will vary widely depending on where and when you are traveling. Our ‘Trip Details’ document includes a suggested packing list and these will be emailed you once you have booked a tour. The checklist is tour specific and based upon the experience of our ground staff.

To travel independently you must be at least 18 years of age. There are no upper age limits for most of our tours (although 18-to-Thirty somethings tours are restricted exclusively to 18-to-39-year-olds). Also, travellers with pre-existing medical conditions are required to complete a medical questionnaire. Our Family Adventures are open to families with children aged between 6 and 17 years of age. Our standard (non-family) adventures are open to children aged 12 years or older when accompanied by a parent (max. two children per adult). The two-children-per-adult restriction does not apply to our Family adventures.

For privacy reasons we cannot provide you with advance details on your traveling companions. However, our tours appeal to a wide range of travellers, most of whom share an adventurous spirit and a desire to experience these destinations at a grass-roots level. Our tours are conducted in English and so they attract many travellers from North America, UK, Australia, New Zealand and Europe.

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Please be advised that any cancellations within 24 hours prior to the event will not be sufficient to warrant a Credit / Refund.

In a case of extreme weather conditions that deems the event hazardous or unsafe will result in the event being postponed and notifications will be sent accordingly.

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